Delivery Information

Within South Africa:

We deliver door to door anywhere within South Africa... Shipping is FREE if you spend over R500, or a flat rate of R50 if you're under. If you need to return or exchange, shipping's on us...**No returns or exchanges if the item is on sale or promotion**

Please notify us within 7 days if you need to do a return or exchange on a regular priced item, and we'll organise the rest.

Delivery timing varies from **Same day to 72hrs depending on what time your order is placed, and where you're located. You will be informed when your order is picked up and out for delivery.

**Orders are not picked up or delivered on weekends, therefore the window period will be longer if your order is placed after noon on a Thursday or on a Friday. 

*Please note* Mimi is an online store only and does not offer collections from our offices. 

Returns / Refunds / Exchanges:
Within South Africa, our policy lasts 7 days. Please notify us within 7 days if you need to do a return or exchange on regular priced items, and we'll organise the rest.

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you purchased a sale or promotion item then unfortunately we do not accept returns or exchanges.

International:

We ship internationally, rates vary depending on the country as well as size and weight of the parcel. Rate will be calculated at checkout. 

Delivery timing varies from country to country, and depending on the customs & clearance process of your country. Any customs duties incurred will be charged to you at destination.